FAQ
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How Does Your Warranty Work?
We offer a limited warranty for our skis against manufacturing defects in materials and workmanship for a period of two (2) years from the date of purchase. This warranty applies to the original purchaser and is non-transferable.
Where Do I Mount My Skis?
Our factory recommended mounting point for your boot sole center is 8cm rearwards from the measured ski center. We have a printed line, but please measure and double check as topsheets can shift during the manufacturing process.
If you would like the ski to feel more balanced and surfy, we recommend mounting your boot sole center at 7cm rearwards of the measured ski center.
If you would like the ski to feel more stable and directional, we recommend mounting your boot sole center at 9cm rearwards of the measured ski center.
How Do I Return My Skis?
At Ellis Skis, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and exchange process. Please review our process here: Shipping & Returns
Can I Demo Ellis Skis?
We will be offering limited demo models for people to try and understand the Ellis Ski experience. Demos are available January through April based on conditions.
Please reach out to kevin@ellisskis.com to see if the skis you want are available to demo.